Terms of Service and of Use of the Website
This website is operated by Bambooth (Earthie Ltd) whose registered office is 85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom. Our company registration number is 11175848 in England and Wales. Throughout the site, the terms “Bambooth”, “we”, “us” and “our” refer to Earthie Ltd. Bambooth offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Thank you very much for your business and your support. Please take time to read these terms to understand our contractual relationship both relating to your use of our website and the services we provide you.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Section 1 – Online store terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province of residence, or that you are the age of majority in your province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2 – General conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 3 – Accuracy, completeness and timeliness of information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Section 4 – Your undertakings
You declare, of course, that you are a natural person, major, and fully capable of contracting. The rights which are given to you are personal and non-transferable. The products offered for sale on this site are reserved for strictly personal use, not for commercial purposes. You cannot therefore purchase our products in order to resell them. You undertake, and we thank you in advance for this, to give us accurate, complete and up-to-date information in order to enable us to fulfil your orders correctly, and you are liable for the consequences arising from false or inaccurate information, or information which it is illegal to reproduce.
Section 5 – Your orders
We reserve the right to cancel or refuse your order for legitimate reasons, notably in cases including an anomaly on the order form, abnormal purchasing behaviour and/or bad faith, refusal to pay, late payments for previous orders, fraudulent use of promotional offers and/or sponsorship. A really very important thing, for all orders for products on this site: you must enter your personal details, such as your surname, first name, delivery address and email. This will not take you much time, but we advise you to check your information carefully before confirming your order, in particular your delivery address. Bambooth may not be held liable for any consequences of any input errors.
Section 6 – Availability
The offers and products presented on this site are offered subject to stock availability. If, despite Bambooth’s vigilance, some products are unavailable, Bambooth shall inform the Client of this by email as rapidly as possible, and we shall explain why. In the case of an order for products you will then have the possibility of waiting for a resupply, or cancelling and having your money reimbursed. Bambooth may not be held liable for any damages as a consequence of this. The Site is in principle accessible 24 hours a day, 7 days a week, throughout the year, except in the event of interruption, whether deliberate or involuntary, whatever the cause thereof, or for possible maintenance. Nor may Bambooth be held liable for any damage, of any nature whatsoever, resulting from the Site being unavailable.
Section 7 – Modifications to the service and prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Bambooth reserves the right to modify the displayed prices at any time, but this shall not change the pricing of your previously accepted and confirmed orders. Bambooth shall not be obliged to reimburse you the difference if the price is reduced or in the event of a promotion.
Section 8 – Payment
You accept to pay all the costs shown in your account relating to the orders given. You guarantee that you are fully authorised to use the payment method used, and have sufficient sums to pay for your order or orders. Bambooth may not be held liable for any fraudulent use of the payment means used. Payment is made on a secure server. We certify to you that the details of your credit card are encrypted using the SSL (Secure Socket Layer) protocol, and never transit unencrypted over the network. Payment is made directly to an intermediary responsible for the banking transactions. It is a bit technical, but it is really very important. Bambooth reserves the right to suspend or cancel all orders and/or deliveries in the event of non-payment of any sum due, or in the event of a payment incident.
Section 9 – Products or services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Section 10 – Delivery & returns
At the moment we deliver by post to all destination within the UK and the EU. Products are delivered to the delivery address which you gave us during the order process. So it is important to check this information twice! Delivery cannot be made either to hotels or to postboxes.
We offer Free Shipping in the UK on all orders over £10 and Free Shipping to the rest of the EU on orders over £30. Otherwise we offer flat-rate shipping on orders below £10/£30.
Free Shipping on orders over £10 or £2.95 for orders below for all destinations within the UK -> we aim to deliver in 2 – 3 working days
Free Shipping on orders over £30 or £3.95 for orders below for all other destinations within Europe -> we aim to deliver in 3 – 5 working days
We will do our best to dispatch your order the day you place it. In busy times it may take us a little bit longer. There are no mail collections on Saturdays so if you order after 1pm on Friday, your order will be sent the following Monday.
All indicated time periods are calculated in working days. Delivery times given on this site are indicative times, corresponding to the average recorded times for processing and delivery. If we are forced to make these times longer we shall inform you of them on the site before any purchase is made. Bambooth may not be held liable for consequences due to a shipping delay not caused by it. However, in the event of a delivery delay of between 15 and 30 days compared to the planned shipping date given in your order we ask you to contact our customer service in order to organise a new shipment, if applicable. After 30 days after your order no claim for unreceived products shall be followed by a new shipment. Obviously, we really will do everything to prevent that happening. Sometimes, though, there are times when things become more complicated. Bambooth reserves the right to suspend the service, or not to accept to send a new shipment, if the client is dishonest, in particular in the event of many non-receptions of our shipments.
If your item is returned to us undelivered (for an incorrect postal address, not collected from courier in time, etc.), you will need to pay the full postage cost to have your order re-sent to you.
Returns, Refunds & Exchanges
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We cannot accept returns on toothbrushes, however, if one of your products is damaged or you received a product other than the one you ordered there is no need to send back your product. Simply send us a photo of the damaged product.
Send us your photo by email to [email protected]
Once your photo has been validated by our customer service, a new product will be sent to you immediately. Or if you would prefer a refund, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 5 working days. This will be the cost of the item returned and not include delivery costs.
Section 11 – Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
Section 12 – Optional tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Section 13 – Third-party links
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Section 14 – User comments, feedback and other submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Section 15 – Personal information
Section 16 – Errors, inaccuracies and omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Section 17 – Prohibited uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Section 18 – Disclaimer of warranties; limitation of liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Bambooth, our directors, employees, affiliates, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Section 19 – Indemnification
You agree to indemnify, defend and hold harmless Bambooth and our subsidiaries, affiliates, partners, directors, contractors, licensors, service providers and suppliers, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Section 20 – Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 21 – Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Section 22 – Entire agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 23 – Intellectual property
This is very legal, but all content (images and text) of this site is protected by copyright and cannot be distributed, downloaded, modified, edited, re-used, republished, reproduced, transmitted, executed, displayed or otherwise used by mechanical or electronic means without Bambooth’s express, written authorisation. Please note that all commercial trademarks and all logos, concepts and product names, whether or not they are shown in large characters, and whether or not they are followed by trademark symbols, are commercial trademarks of Bambooth, its affiliated companies, its subsidiaries and its related companies or its licensors or joint-venture partners. Distribution, downloading, editing, modification, re-use, reproduction, republication, transmission, exploitation, presentation or other uses of these commercial trademarks or of any other material, other than that which is authorised herein, is expressly prohibited and may contravene the law relating to copyright, commercial trademarks, defamation, protection of personal information and private life, and laws and regulations relating to communications. Please also note that Bambooth exercises actively and fully its intellectual property rights to the full extent permitted by law. Of course, there is nothing to prevent you from recommending us to your nearest and dearest!
Section 24 – Governing law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with English laws.
Section 25 – Changes to terms of service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 26 – Contact information
Questions about the Terms of Service should be sent to us at [email protected].